Multi-channel intake → structured facts
Broker email, voice transcript, portal form, mobile photo. FNOL parser extracts claimant, loss date, cause, location, contact with per-field confidence. Coverage analyst joins against the bound policy in seconds.
Fraud detection that survives bad-faith court
6 deterministic rules (rapid-post-bind, round-loss, prior-similar, no-police-report, high-value-low-doc, inception mismatch) + LLM narrative agent + ISO ClaimSearch + NICB Forewarn. Aggregate 0–100 score. Auto-route to SIU at ≥60.
UCSPA-compliant statutory letters
California Cal. Code Reg. § 2695, Florida Stat. § 626.9541, NY 11 NYCRR 216.4, Texas Ins. Code Ch. 542 — cited inline. Denial letters carry appeal rights. RoR letters carry the non-waiver clause.